System Status
Below is the real-time status of the Procon Clinical Intelligence Suite. We monitor our systems 24/7 to ensure availability for your practice.
Scheduled Maintenance
🟠 The are no planned outages scheduled
✅Completed - Infrastructure Upgrade
• Time: Wednesday, 19 February 2026 | 7:00 PM – 9:00 PM NZDT
• Affected Services: Procon 3, 4, & 5 (Patient Dashboard, Tuku, Best Start).
• Impact: We are performing a scheduled upgrade to our DNS and domain infrastructure to enhance security. Users may experience brief connectivity interruptions of 5–10 minutes during this window.
| Service | Status |
|---|---|
| Patient Dashboard | 🟢 Operational |
| Appointment Scanner | 🟢 Operational |
| Clinical Triage | 🟢 Operational |
| Tuku (e-Referrals) | 🟢 Operational |
| Screening Services (AAA / Lung Cancer) | 🟢 Operational |
| Care Planning Tools | 🟢 Operational |
| Hosting Platform (Catalyst Cloud) | 🟢 Operational |
If you are experiencing an issue that is not listed here, please raise a ticket via the Procon Service Desk or email support@procon.co.nz.